Featured Speakers
Annette Franz
Coach | Author | CXPA Board Chair
Session: CX Communication During Crisis
Julio Badin
SVP of Customer Experience | Dallas Fort Worth International Airport
Stacy Sherman
Head of CX, Employee Engagement & Culture Transformation | Schindler Elevator Corp
Former CX and Product Development Leader | Verizon
May 19-22 | 12-3 PM ET
About our online events
Our Online Events are a series of sessions that run from 12-3 PM ET across three days.
- Sessions led by industry leaders and influencers
- Case study examples that will help get you ahead of the curve
- New technologies and best practices
- Answers to your key questions
On-demand available
All events are recorded for viewing access after the conclusion of the event. Just register below and we'll send them to you!
Why Attend
At CCW Online: New Standards For Customer Contact Performance, we will reveal how to build a performance management strategy that aligns with what customers, agents and businesses really need in today's era. You'll know how to set the right metrics, develop the right coaching, select the right technology and build the right customer journeys.
Who attends our Online Events?
Sponsors
