Patient Experience Exchange

On March 25-27, 2018, we will be hosting the Patient Experience Exchange in Miami.

This unique opportunity attracts world renown Experience Executives from all across the healthcare
verticals to come together for 2 1/2 days of true peer-to-peer networking.

Breaking away from traditional Customer Experience Executives, this niche group faces challenges that
require an empathetic approach as well as extreme attention to detail, personalization, security. Our event
program has been tailored to cover trending PX topics such as:

  • Disruptor or Disrupted? An Exploration of the Latest in Healthcare Technology Innovation for Differentiated Patient Experience
  • How to Transform Survey Results into Tactics to Move the Patient Experience Needle
  • Models and Mindsets: What can Design Thinking and Service Design methods do to improve your PX?
  • Measuring PX: Metrics Beyond HCAHPS Scores to Quantify Patient Experience

If you would like to receive a copy of the agenda via email, email