Solution Providers


Sponsors

PwC
Website: http://www.pwc.com

We are more connected than ever before in all walks of life – and the health industry can no longer be the exception. How will health organizations position themselves to gain a stronger foothold in this market where the consumer is now at the helm? PwC’s Health Industries Group helps... Read More

Change Healthcare
Website: http://www.changehealthcare.com

Change Healthcare occupies a uniquely interconnected position at the center of healthcare, serving providers, payers, and consumers. As an independent healthcare IT company, we work with multiple platforms to address diverse needs. Our provider solutions help providers increase patient access, ensure clinically appropriate care, and manage claims and payments across... Read More

West Monroe Partners
Website: http://www.westmonroepartners.com/

Our team of more than 950 professionals is comprised of an uncommon blend of business consultants and deep technologists. This unique combination of expertise enables us to design, develop, implement, and run strategic business and technology solutions that yield a dramatic commercial impact on our clients’ profitability and performance. For... Read More

NEC
Website: http://www.nec.com

NEC combines its advanced technologies, services and knowledge and its more than 117 years of expertise as an ICT leader to help ensure the safety, security, efficiency and equality of society – enabling people to live brighter, more enriched lives. As an Information and Communications Technology (ICT) leader, NEC brings... Read More

Zipnosis
Website: http://www.zipnosis.com

Zipnosis empowers health systems to meet the evolving needs of their patients with a leading-edge virtual care platform that pairs pioneering online adaptive interview technology with clinical expertise. Zipnosis’ comprehensive, powerful platform enables health systems to treat patients through the online adaptive interview, video and phone technology, real-time chat, or... Read More

Sykes
Website: http://www.sykes.com

SYKES is a leading, global digital-marketing and customer-care outsourcer. SYKES provides differentiated, full lifestyle customer-engagement services to Global 2000 companies and their end consumers at key touchpoints. Headquartered in Tampa, Florida, SYKES' comprehensive suite of solutions addresses the needs of major companies around the world — serving such industries as... Read More

Ttec
Website: http://www.ttec.com

TTEC is a leading global provider of customer experience, engagement and growth solutions. We help some of the world’s top brands acquire, serve and retain their customers through: customer care, tech support, acquisition and sales, analytics, technology, and CX consulting. We partner with business leaders across marketing, sales and customer... Read More

Reputation.com
Website: http://www.reputation.com

Reputation.com delivers the category-leading Online Reputation Management platform for large, multi-location enterprises. We help healthcare organizations monitor and improve online ratings and reviews, manage business listings and physician data, improve customer experience, and drive traffic, visits and revenue. Read More

Customerville
Website: http://www.customerville.com

Customerville transforms customer experience surveys into rich, interactive experiences using it’s unique Design-driven Feedback™ platform. A pioneer in the CX field, Customerville fielded among the first real-time CX surveys on the internet.Today, feedback platforms powered by Customerville’s Design-driven Technology Stack™ can be found across a dozen industries, millions of customer... Read More

Heather Hansen Presents
Website: http://www.heatherhansenpresents.com

After 21 years defending medical providers and hospitals in malpractice cases, Heather Hansen has seen what bad communication can do to patients and providers. Bad communication in healthcare doesn’t just lead to litigation—it leads to dissatisfied patients, poor outcomes, and lost income. Technological advances can actually make things worse. There... Read More

Chatmeter
Website: http://www.chatmeter.com

Chatmeter, the first Local Brand Management platform, helps physicians and healthcare providers measure and improve their marketing effectiveness. With our platform servicing over 1.6 million businesses in North America alone, we’ve paved the way for managing reviews and visibility on sites like Google, HealthGrades, Vitals, Facebook Places, Yelp, and many... Read More

Docent Health
Website: http://www.docenthealth.com

Docent Health is a healthcare experience company that helps organizations truly embrace and deliver a consumer-centric approach to healthcare. Docent’s tech-enabled service combines digital and human interactions to guide patients and accommodate their specific needs and preferences. With Docent, health systems can provide differentiated, empathetic services to their patients and... Read More

CallMiner
Website: http://www.callminer.com

CallMiner helps businesses and organizations improve contact center performance and gather key business intelligence by automating their ability to listen to every customer interaction. CallMiner's market leading cloud-based voice of the customer analytics solution automatically analyzes contacts across all communication channels: audio, chat, email, and social. CallMiner offers both real-time... Read More

Tonic Health
Website: http://www.tonicforhealth.com

Tonic Health’s next generation, real time digital survey and payments platform enables organizations to collect more data and payments from patients than ever before. Tonic’s cloud-based software allows organizations to simply and easily capture the correct information from the patient at the right time – intelligently delivering a survey to... Read More

Cartogram
Website: http://www.cartogram.com

Cartogram solves the wayfinding problem in hospitals by providing a suite of technology and human-assisted navigation services. Our platform navigates anyone from anywhere to anywhere - inside, outside, and between buildings.Cartogram services include high-tech indoor and outdoor wayfinding software for iOS, Android, and web, as well as print-based navigation, an... Read More

BK Digital
Website: http://www.bkdigital.nyc

BK Digital (BKD) is an innovative Digital & Social Media consultancy built from Public Relations, Marketing and Advertising agencies, with a specialization in healthcare. BKD provides end-to-end digital/ social media capabilities, Influencer ID, Profiling and Outreach breaking the agency mold with a unique operational model that limits wasteful spending, allowing... Read More

Guideway Care
Website: http://www.guidewaycare.com

Every patient’s journey through the healthcare system includes gaps: gaps between clinical visits, gaps in medical record information, gaps in education and understanding. These gaps can be especially hard on patients with a chronic illness, because there are numerous barriers to overcome, and so many areas where lack of knowledge... Read More