SERVICE DESIGN 2020

FROM VISION TO TRANSFORMATION: How Service Design Disrupts Business

October 13 - 15, 2020 | Chicago

Brian Roderman

President, Chief Innovation Officer IN2 INNOVATION

Brian Roderman is the President and Chief Innovation Officer of IN2 Innovation, an experience innovation design agency. IN2 Innovation provides a global range of services to organizations of many types, sizes and industries to help them achieve a new level of innovation in their business, from inspiration to integration. IN2 Innovation currently has offices located at Austin, Dallas and Atlanta.


Brian is a natural-born designer with an inherent ability to combine artistic vision with complex engineering principles and strategic business goals. He oversees the process and design strategies for IN2 Innovation, along with the operations management for the Dallas office. Brian assures that the creative product of the organization is always on-target and on the leading edge of design, functionality, and desirability.

He is active with the Industrial Design Society of America (IDSA), having held six terms on the IDSA National Board of Directors. He was recently awarded a Fellowship within the society and is recognized as 1 of the 50 most notable designers over the last 50 years in the IDSA.


October 17: Main Conference Day + Site Tours

Thursday, October 17th, 2019

10:15 AM Interactive Discussion Groups: TOP TRENDS IN SERVICE DESIGN IMPLEMENTATION

Select three of the following sessions you are most interested in.
 
You will receive a schedule with all three sessions to attend during the hour and a half break-out, discussing in round table format, and taking away tools & resources to assist in your Service Design Implementation. Through rotating round tables of 10 peers each, you will be able to venture throughout the venue to gather resources, toolkits, and a bit of Service Design therapy from fellow designers and facilitators around your top challenges            

 Employee Empowerment
 
            Service Blue Printing & Other Tools
 
            Co Creation & Collaboration
 
            Infrastructure & Organizational Design
 
            Digital Service Transformation
 
            Customer Research & Insights

Check out the incredible speaker line-up to see who will be joining Brian.

Download The Latest Agenda