SERVICE DESIGN 2020

FROM VISION TO TRANSFORMATION: How Service Design Disrupts Business

October 13 - 15, 2020 | Chicago

Shilpa Rao

Sr. Design Strategist Blue Cross Blue Shield

October 17: Main Conference Day + Site Tours

Thursday, October 17th, 2019

9:15 AM The shifting lens of Health Insurance Business and the role of Digital in this transformation

While Health Insurance companies are moving from a customer centered risk mitigation model to a holistic model to general value across the eco-system, how might Digital design and delivery enable this 

Check out the incredible speaker line-up to see who will be joining Shilpa.

Download The Latest Agenda