SERVICE DESIGN 2020

FROM VISION TO TRANSFORMATION: How Service Design Disrupts Business

October 13 - 15, 2020 | Chicago

Is Service Design the right fit for me?

Service Design Week will gather service design leaders from various functions, silos and disciplines across the flavors of service design. With content for all levels of service design maturity, we look forward to drawing both fledgling and experienced service designers.

DESIGN

Chief Design Officer
VP, Heads, Directors, Managers, Leaders:

  • Design Researcher
  • Design Strategist
  • Design Thinking
  • Experience Design
  • Human-Centered Design
  • Innovation
  • Product Owner
  • Service Design
  • User-Centered Design

CUSTOMER

Chief Customer Officer
Chief Experience Officer
VP, Heads, Directors, Managers, Leaders

  • Customer Engagement
  • Customer Experience/ CX
  • Customer Insights
  • Customer Strategy
  • Digital Experience
  • Product Owner
  • User Experience/UX

STRATEGY

Chief Strategy Officer
Chief Digital Officer
VP, Heads, Directors, Managers, Leaders

  • Agile Transformation
  • Brand Strategy
  • Business Systems
  • Continuous Improvement (CI)
  • Digital Strategy
  • Lean Start Up
  • Process Improvement
  • Program Manager
  • Project Manager
  • Strategy
  • Technology/ Development
Service Design who attends Service Design who attends the Event