Kim Barna

Director of Sales and Service Verizon

Day 3: Thursday, February 11th

Thursday, February 11th, 2021

12:00 PM 5 Easy Strategies for Driving Better CX Today

As we settle into a new and different operating environment, we find ourselves with a plethora of evolving priorities. Where do you even start to move the needle on your end-to-end customer experience in 2021? In this session, Verizon's Kim Barna shares five simple strategies for you to put in place today to improve the customer experience of tomorrow. "