Matt Wujciak

Analyst, Staff Writer CCW Digital

Day 1: Tuesday, February 9th

Tuesday, February 9th, 2021

12:30 PM Analyst Chat: 2021 CX and Customer Contact Predictions

Join Customer Management analysts Brian Cantor, Matt Wuciak and Michael DeJager as they unpack the key takeaways from CCW Digital's 2021 CX and Customer Contact Predictions report. Following a prediction overview, ask the analyst team your most pressing questions around the evolvution of customer contact in 2021.