Featured Speakers

Founder | Louisville Vegan Jerky Company

Planning Director | TBWA/Chait/Day

Digital Writer and Editor | Customer Management Practice

Director of Innovation | Calabrio

Principal Analyst and Director | Customer Management Practice

Chief Strategy Officer | Helpshift

Director of Customer Support | Valvoline

Contact Center Practice Lead | Appian

GuestPath Business Partner| Delaware North

Head of Conversation Design Outreach | Google

Senior Director | Salesforce

Product Marketing Senior Director, Product and Solution | Genesys

Product Marketing Director, Product and Solution | Genesys

Head of the XM Institute | Qualtrics

Senior Director of Customer Experience Technologies | LogMeIn

Trends in Customer Experience Design & Strategy