<![CDATA[ AI for CX RSS Feed]]> https://www.customercontactweekdigital.com/rss/categories/ai-for-cx en Tue, 18 Aug 2026 04:34:34 +0000 <![CDATA[Webinar: Inside Inbenta Encore: A Live Product Demo of CX AI Orchestration]]> https://app.sequel.io/event/0fd82ec3-689a-4cb8-9b7f-7b14f3464615?utm_medium=RSS https://app.sequel.io/event/0fd82ec3-689a-4cb8-9b7f-7b14f3464615?utm_medium=RSS Fri, 14 Aug 2026 14:44:23 +0000 <![CDATA[Webinar: Beyond Deflection: Rethinking Contact Center AI to Serve Agents and Cus...]]> https://app.sequel.io/event/c60b8df1-14f3-4836-9570-f9488514bcaa?utm_medium=RSS https://app.sequel.io/event/c60b8df1-14f3-4836-9570-f9488514bcaa?utm_medium=RSS Fri, 14 Aug 2026 20:13:08 +0000 <![CDATA[Transforming Customer Engagement with AI: Microsoft Customer Zero Journey with M...]]> https://app.sequel.io/event/38cf72c0-5438-4947-b01a-0043a3a37680?utm_medium=RSS https://app.sequel.io/event/38cf72c0-5438-4947-b01a-0043a3a37680?utm_medium=RSS Thu, 23 Jul 2026 21:08:35 +0000 <![CDATA[Webinar: Building AI Agents That Complete Customer Journeys]]> https://app.sequel.io/event/3d5477e3-eb3e-4291-83d8-0030b726182d?utm_medium=RSS https://app.sequel.io/event/3d5477e3-eb3e-4291-83d8-0030b726182d?utm_medium=RSS Thu, 23 Jul 2026 21:05:20 +0000 <![CDATA[We Forgot About the Human Touch: Fix the Broken AI Model By Rethinking Employee...]]> https://www.customercontactweekdigital.com/ai-for-cx/whitepapers/we-forgot-about-the-human-touch-fix-the-broken-ai-model-by-rethinking-employee-empowerment?utm_medium=RSS https://www.customercontactweekdigital.com/ai-for-cx/whitepapers/we-forgot-about-the-human-touch-fix-the-broken-ai-model-by-rethinking-employee-empowerment?utm_medium=RSS Tue, 11 Aug 2026 17:48:10 +0000 <![CDATA[eBook: Beyond the call: Earning customer loyalty in the AI era]]> https://www.customercontactweekdigital.com/ai-for-cx/whitepapers/ebook-beyond-the-call-earning-customer-loyalty-in-the-ai-era?utm_medium=RSS https://www.customercontactweekdigital.com/ai-for-cx/whitepapers/ebook-beyond-the-call-earning-customer-loyalty-in-the-ai-era?utm_medium=RSS Mon, 03 Aug 2026 17:33:28 +0000 <![CDATA[eBook: Escape the trap of legacy CRM]]> https://www.customercontactweekdigital.com/ai-for-cx/whitepapers/ebook-escape-the-trap-of-legacy-crm?utm_medium=RSS https://www.customercontactweekdigital.com/ai-for-cx/whitepapers/ebook-escape-the-trap-of-legacy-crm?utm_medium=RSS Mon, 03 Aug 2026 17:32:20 +0000 <![CDATA[On Demand Webinar: The Future is Agentic: Are You Failing Faster or Built to Las...]]> https://www.customercontactweekdigital.com/ai-for-cx/webinars/on-demand-webinar-the-future-is-agentic-are-you-failing-faster-or-built-to-last?utm_medium=RSS https://www.customercontactweekdigital.com/ai-for-cx/webinars/on-demand-webinar-the-future-is-agentic-are-you-failing-faster-or-built-to-last?utm_medium=RSS Sat, 01 Aug 2026 17:46:16 +0000 <![CDATA[Masterclass: The Composable Contact Center: Building Service for the AI Era]]> https://app.sequel.io/event/45ce30e3-1bfc-4b7a-a001-9a4596bab2fc?utm_medium=RSS https://app.sequel.io/event/45ce30e3-1bfc-4b7a-a001-9a4596bab2fc?utm_medium=RSS Tue, 14 Jul 2026 17:42:00 +0000 <![CDATA[2026 June Market Study: CX in 2030]]> https://www.customercontactweekdigital.com/ai-for-cx/whitepapers/june-market-study-cx-in-2030?utm_medium=RSS https://www.customercontactweekdigital.com/ai-for-cx/whitepapers/june-market-study-cx-in-2030?utm_medium=RSS Mon, 20 Jul 2026 16:47:15 +0000 <![CDATA[Webinar: Automation Is Outpacing Your Plans: New Research on the Future of AI-En...]]> https://app.sequel.io/event/5788b3f0-b739-4131-9d42-75a878587382?utm_medium=RSS https://app.sequel.io/event/5788b3f0-b739-4131-9d42-75a878587382?utm_medium=RSS Fri, 22 May 2026 21:49:09 +0000 <![CDATA[Webinar: 5 Reasons Why Healthcare Consumer Experience Initiatives are Impacted b...]]> https://app.sequel.io/event/43152723-2ab7-40ef-a560-a30a8714da2f?utm_medium=RSS https://app.sequel.io/event/43152723-2ab7-40ef-a560-a30a8714da2f?utm_medium=RSS Fri, 15 May 2026 15:57:19 +0000