<rss version="2.0" xmlns:atom="http://www.w3.org/2005/Atom">
    <channel>
        <title><![CDATA[ AI for CX RSS Feed]]></title>
        <link>https://www.customercontactweekdigital.com/rss/categories/ai-for-cx</link>
        <description><![CDATA[  ]]></description>
        <language>en</language>
        <pubDate>Wed, 29 Jul 2026 03:29:00 +0000</pubDate>
        <atom:link href="https://www.customercontactweekdigital.com/rss/categories/ai-for-cx" rel="self" type="application/rss+xml"/>
                    <item>
                <title><![CDATA[Transforming Customer Engagement with AI: Microsoft Customer Zero Journey with M...]]></title>
                <link>https://app.sequel.io/event/38cf72c0-5438-4947-b01a-0043a3a37680?utm_medium=RSS</link>
                <description><![CDATA[  ]]></description>
                <author><![CDATA[  () ]]></author>
                <guid>https://app.sequel.io/event/38cf72c0-5438-4947-b01a-0043a3a37680?utm_medium=RSS</guid>
                <pubDate>Thu, 23 Jul 2026 21:08:35 +0000</pubDate>
            </item>
                    <item>
                <title><![CDATA[Webinar: Building AI Agents That Complete Customer Journeys]]></title>
                <link>https://app.sequel.io/event/3d5477e3-eb3e-4291-83d8-0030b726182d?utm_medium=RSS</link>
                <description><![CDATA[  ]]></description>
                <author><![CDATA[  () ]]></author>
                <guid>https://app.sequel.io/event/3d5477e3-eb3e-4291-83d8-0030b726182d?utm_medium=RSS</guid>
                <pubDate>Thu, 23 Jul 2026 21:05:20 +0000</pubDate>
            </item>
                    <item>
                <title><![CDATA[Webinar: The Future is Agentic: Are You Failing Faster or Built to Last?]]></title>
                <link>https://app.sequel.io/event/e03e819d-d268-4a23-893e-3c461e4e7547?utm_medium=RSS</link>
                <description><![CDATA[  ]]></description>
                <author><![CDATA[  () ]]></author>
                <guid>https://app.sequel.io/event/e03e819d-d268-4a23-893e-3c461e4e7547?utm_medium=RSS</guid>
                <pubDate>Tue, 14 Jul 2026 17:42:49 +0000</pubDate>
            </item>
                    <item>
                <title><![CDATA[Masterclass: The Composable Contact Center: Building Service for the AI Era]]></title>
                <link>https://app.sequel.io/event/45ce30e3-1bfc-4b7a-a001-9a4596bab2fc?utm_medium=RSS</link>
                <description><![CDATA[  ]]></description>
                <author><![CDATA[  () ]]></author>
                <guid>https://app.sequel.io/event/45ce30e3-1bfc-4b7a-a001-9a4596bab2fc?utm_medium=RSS</guid>
                <pubDate>Tue, 14 Jul 2026 17:42:00 +0000</pubDate>
            </item>
                    <item>
                <title><![CDATA[2026 June Market Study: CX in 2030]]></title>
                <link>https://www.customercontactweekdigital.com/ai-for-cx/whitepapers/june-market-study-cx-in-2030?utm_medium=RSS</link>
                <description><![CDATA[ Is the tide finally turning? CMP's new Consumer Preferences Survey reveals reason for optimism, with consumers expressing citing improvement to key aspects ]]></description>
                <author><![CDATA[  (CCW Digital Editor) ]]></author>
                <guid>https://www.customercontactweekdigital.com/ai-for-cx/whitepapers/june-market-study-cx-in-2030?utm_medium=RSS</guid>
                <pubDate>Mon, 20 Jul 2026 16:47:15 +0000</pubDate>
            </item>
                    <item>
                <title><![CDATA[Webinar: Automation Is Outpacing Your Plans: New Research on the Future of AI-En...]]></title>
                <link>https://app.sequel.io/event/5788b3f0-b739-4131-9d42-75a878587382?utm_medium=RSS</link>
                <description><![CDATA[  ]]></description>
                <author><![CDATA[  () ]]></author>
                <guid>https://app.sequel.io/event/5788b3f0-b739-4131-9d42-75a878587382?utm_medium=RSS</guid>
                <pubDate>Fri, 22 May 2026 21:49:09 +0000</pubDate>
            </item>
                    <item>
                <title><![CDATA[Webinar: 5 Reasons Why Healthcare Consumer Experience Initiatives are Impacted b...]]></title>
                <link>https://app.sequel.io/event/43152723-2ab7-40ef-a560-a30a8714da2f?utm_medium=RSS</link>
                <description><![CDATA[  ]]></description>
                <author><![CDATA[  () ]]></author>
                <guid>https://app.sequel.io/event/43152723-2ab7-40ef-a560-a30a8714da2f?utm_medium=RSS</guid>
                <pubDate>Fri, 15 May 2026 15:57:19 +0000</pubDate>
            </item>
                    <item>
                <title><![CDATA[Webinar: From Escalation to Resolution: Fixing the Broken CX Model]]></title>
                <link>https://app.sequel.io/event/ec5e0f07-20f8-4cff-8e9c-55ad75d3fcd4?utm_medium=RSS</link>
                <description><![CDATA[  ]]></description>
                <author><![CDATA[  () ]]></author>
                <guid>https://app.sequel.io/event/ec5e0f07-20f8-4cff-8e9c-55ad75d3fcd4?utm_medium=RSS</guid>
                <pubDate>Fri, 15 May 2026 20:47:55 +0000</pubDate>
            </item>
                    <item>
                <title><![CDATA[Webinar: Your Interactions Are Telling You Something. Are You Listening?]]></title>
                <link>https://app.sequel.io/event/00788175-e975-4ed5-a33e-9081004b113e?utm_medium=RSS</link>
                <description><![CDATA[  ]]></description>
                <author><![CDATA[  () ]]></author>
                <guid>https://app.sequel.io/event/00788175-e975-4ed5-a33e-9081004b113e?utm_medium=RSS</guid>
                <pubDate>Wed, 22 Apr 2026 16:25:55 +0000</pubDate>
            </item>
                    <item>
                <title><![CDATA[Build, Buy, or Platform? A Practical Guide to Enterprise Translation Infrastruct...]]></title>
                <link>https://www.customercontactweekdigital.com/ai-for-cx/special-reports/build-buy-or-platform-a-practical-guide-to-enterprise-translation-infrastructure?utm_medium=RSS</link>
                <description><![CDATA[ This practical guide breaks down the three real paths: build, buy, or adopt a purpose built platform and shows you how to evaluate them based on what actually m ]]></description>
                <author><![CDATA[ info@language.com (Language IO) ]]></author>
                <guid>https://www.customercontactweekdigital.com/ai-for-cx/special-reports/build-buy-or-platform-a-practical-guide-to-enterprise-translation-infrastructure?utm_medium=RSS</guid>
                <pubDate>Mon, 20 Jul 2026 16:47:13 +0000</pubDate>
            </item>
                    <item>
                <title><![CDATA[Language IO: Evaluation Framework]]></title>
                <link>https://www.customercontactweekdigital.com/ai-for-cx/special-reports/language-io-evaluation-framework?utm_medium=RSS</link>
                <description><![CDATA[ These are the questions that determine which AI translation options are actually on the table - before the vendor conversations begin. ]]></description>
                <author><![CDATA[ info@language.com (Language IO) ]]></author>
                <guid>https://www.customercontactweekdigital.com/ai-for-cx/special-reports/language-io-evaluation-framework?utm_medium=RSS</guid>
                <pubDate>Mon, 20 Jul 2026 16:47:13 +0000</pubDate>
            </item>
                    <item>
                <title><![CDATA[Language IO: The Pre-Decision Checklist]]></title>
                <link>https://www.customercontactweekdigital.com/ai-for-cx/special-reports/languageio-the-pre-decision-checklist?utm_medium=RSS</link>
                <description><![CDATA[ Here's the information you need to make a defensible decision, close the gaps your evaluation surfaced, and walk into procurement with evidence rather than assu ]]></description>
                <author><![CDATA[ info@language.com (Language IO) ]]></author>
                <guid>https://www.customercontactweekdigital.com/ai-for-cx/special-reports/languageio-the-pre-decision-checklist?utm_medium=RSS</guid>
                <pubDate>Mon, 20 Jul 2026 16:47:13 +0000</pubDate>
            </item>
            </channel>
</rss>