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        <description><![CDATA[ CCW Digital - Call Center, Customer Service &amp; Customer Relationship Management ]]></description>
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        <pubDate>Fri, 17 Apr 2026 17:51:15 +0000</pubDate>
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                <title><![CDATA[International Contact Center Expo &amp; Conference Brings Industry Leaders Together]]></title>
                <link>https://www.customercontactweekdigital.com/people-management/press-releases/international-contact-center-expo-conference-bring?utm_medium=RSS</link>
                <description><![CDATA[ 
	400+ Industry Leaders to Convene in Miami to Map Out Contact Center Strategies for 2011

	Attendees for October Expo and Conference Come From Around the World

	October 4, 2010 &ndash; (New York, NY... ]]></description>
                <author><![CDATA[  (Customer Management IQ) ]]></author>
                <guid>https://www.customercontactweekdigital.com/people-management/press-releases/international-contact-center-expo-conference-bring?utm_medium=RSS</guid>
                <pubDate>Fri, 23 Aug 2024 15:48:28 +0000</pubDate>
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                    <item>
                <title><![CDATA[Call Center Summit Rebranded]]></title>
                <link>https://www.customercontactweekdigital.com/strategy/press-releases/call-center-summit-rebranded?utm_medium=RSS</link>
                <description><![CDATA[ 
	New York, NY - Call Center Week presents The Summit being held January 24-27, 2011 in Orlando, FL.  The event, produced by IQPC, is being repositioned to focus on the future of contact center and cu... ]]></description>
                <author><![CDATA[  (6th Call Center week Summit) ]]></author>
                <guid>https://www.customercontactweekdigital.com/strategy/press-releases/call-center-summit-rebranded?utm_medium=RSS</guid>
                <pubDate>Fri, 23 Aug 2024 15:48:28 +0000</pubDate>
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                    <item>
                <title><![CDATA[How Disney Lost, Then Restored Luster to the Magic Kingdom]]></title>
                <link>https://www.customercontactweekdigital.com/operations/press-releases/how-disney-lost-then-restored-luster-to-the-magic?utm_medium=RSS</link>
                <description><![CDATA[ 
	New York, NY, September 16, 2010 &ndash; Customer Management IQ and Parature present this complimentary webinar entitled, "Beyond Stuck in the Middle Seat&reg;: How Disney Lost, Then Restored the Lu... ]]></description>
                <author><![CDATA[  (Melissa Willig) ]]></author>
                <guid>https://www.customercontactweekdigital.com/operations/press-releases/how-disney-lost-then-restored-luster-to-the-magic?utm_medium=RSS</guid>
                <pubDate>Fri, 23 Aug 2024 15:48:28 +0000</pubDate>
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                    <item>
                <title><![CDATA[First Ever Live Stream of Call Center Week from Caesars Palace in Las Vegas, NV]]></title>
                <link>https://www.customercontactweekdigital.com/technology/press-releases/first-ever-live-stream-of-call-center-week-from-ca?utm_medium=RSS</link>
                <description><![CDATA[ Las Vegas, NV and New York, NY &ndash; IQPC and Customer Management IQ announce that the 11th Annual Call Center Week main conference will be live streamed for the first time ever. This event, being h... ]]></description>
                <author><![CDATA[ info@ccwemail.com (Customer Contact Week) ]]></author>
                <guid>https://www.customercontactweekdigital.com/technology/press-releases/first-ever-live-stream-of-call-center-week-from-ca?utm_medium=RSS</guid>
                <pubDate>Fri, 23 Aug 2024 15:48:28 +0000</pubDate>
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                    <item>
                <title><![CDATA[What Makes the CEO Say &quot;Yes&quot;?]]></title>
                <link>https://www.customercontactweekdigital.com/strategy/press-releases/what-makes-the-ceo-say-yes?utm_medium=RSS</link>
                <description><![CDATA[ 
	As a chairman and CEO of an $85M company with over 700 employees I was presented with my fair share of proposals for projects, "transformational" initiatives and various other recommendations. Most... ]]></description>
                <author><![CDATA[  (Doug Wilwerding) ]]></author>
                <guid>https://www.customercontactweekdigital.com/strategy/press-releases/what-makes-the-ceo-say-yes?utm_medium=RSS</guid>
                <pubDate>Fri, 23 Aug 2024 15:48:28 +0000</pubDate>
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