Call Center Satisfaction Index 2011

call center week
Posted: 04/01/2012
Job:
Company: Call Center Week

The Call Center Satisfaction Index 2011, by CFI Group,will help call center executives learn how to better navigate the changing business climate and role of call centers as we look at trends and impacts of off-shoring, social media, the changing nature of service channel preferences, and the changing mix of call types being handled by call centers.

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call center week
Posted: 04/01/2012
Job:
Company: Call Center Week