IntelliResponse Presents: Executive Report on Customer Experience




CMIQ’s Executive Report on Customer Experience identifies and offers insight on key trends in defining, developing, executing and improving the customer experience. The report is designed to help businesses in all stages of their customer experience programs to increase the duration and value -- and decrease the cost -- of the customer life cycle. Business recognizes the importance of Customer Experience. According to 75.9% of customer management executives and leaders who participated...
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