Intelliresponse Presents: The "Siri Effect" - How Self-Service Tech is Transforming Customer Service




Consumers have raced into the future with rapid adoption of mobile convenience technologies—and customer service professionals everywhere are clamoring to keep up. Digital personal assistant technologies such as SIRI, and others like it, have been embraced so fervently by consumers that your current online self-service offering has likely become archaic overnight. Voracious consumer adoption of technology like digital tablets, mobile phones and all the accompanying apps for commun...
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