Mobile Technology: Equipping Supervisors and Managers for the Next-Generation Customer Contact Center

call center week
Posted: 10/30/2012
Job:
Company: Call Center Week

This white paper discusses how contact centers can strategically deploy mobile technology to help supervisors optimally balance the time they invest in both people and day-to-day operations – taking full advantage of mobility effectively, productively and securely – to turn workplace challenges into opportunities for success.

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call center week
Posted: 10/30/2012
Job:
Company: Call Center Week