Rethinking Customer Service: The Call Center as a Corporate Information Hub

call center week
Posted: 01/11/2012
Job:
Company: Call Center Week

This eBook, from The Social Customer, describe how organizations can use the contact center to gain valuable insights, deliver great customer experience, and gain strategic advantages. It is introduced by Emily Yellin with contribution from: Barry Dalton, Tristan Bishop, Dan Miller, Natalie Petouhoff, and John Burton.

To continue viewing this content please fill out the form below and become a CCW Digital member.
Or if you're already a CCW Digital member, sign in below to download.
Join

By entering in your information and submitting the form, you give the sponsor permission to contact you regarding their product and you agree to our User Agreement, Privacy Policy, and Cookie Policy.

call center week
Posted: 01/11/2012
Job:
Company: Call Center Week