1to1Media
VOC TV: Creating a Perfect Customer Experience
October 24 by CCW Digital EditorGina Scanlon interviews Martha Rogers, co-founder of Peppers and Rogers Group and 1to1Media, for the third episode of VOC TV. Martha discusses her new book Rules to Break and Laws to Follow: How to...
VOC TV: CRM from an Editor's Perspective
October 13 by CCW Digital Editor1to1Media and Customer Strategist Journal editorial director Ginger Conlon sits down with CMIQ's editor Gina Scanlon to discuss the challenges and changes the customer management industry faces, inc...