CCA
Bringing Contact Centers Back Onshore
March 16 by CCW Digital EditorDavid Kennedy, VP of Sales for BabytoBee, talks to CMIQ at the 6th annual Call Center Summit in Orlando. BabytoBee, an Inuvo Company, is a maternity markets web publication that provides content, an...
Hiring Gen Y-ers, Innovation and Bringing Call Center Jobs Home With Joe Jacoboni
February 26 by Blake LandauJoseph Jacoboni of Contact Centers of America wowed the audience at the 5th Annual Call Center Summit in Orlando, Florida, and took some time to chat with Customer Management IQ. In this podcast he...