JetBlue
Airlines Industry Reinventing Customer Service With Latest Tech Trends
January 09 by CCW DigitalHere are a few examples of innovative and automated customer service technologies that you’ll most likely be hearing more about in the near future.
JetBlue Pioneers New Customer Service Model
October 02 by CCW DigitalAirlines have been in the news for all the wrong reasons... unless you're JetBlue
Winter Warning: JetBlue's Customer Experience Fails When it Counts
January 27 by Brian CantorThey say true leaders emerge as victors even when their backs are against the wall. If that is the case, JetBlue is not the customer experience powerhouse many have suggested. On the whole, the...
3 Ways to Test Your Customer Service Strategy
September 14 by Rosanne D'AusilioHow do you take your customer service and kick it up a notch? This is a big question, so where do we begin? As an overview, it's a given that the answer is three-fold: People, Process, and Techn...