musicians
Nearly Ten Years Ago Taylor Swift Broke Music Records With 1989. As Rumors Of Speak Now (Taylor's Version) Swirl, Here’s Why She’s Still The Queen Of Customer Experience
March 02 by Wandy Felicita OrtizTaylor Swift is capitalizing on all the changes she has had to make to get to where she is at this point in her career. Just as omnichannel and AI are part of the contact center learning curve, Swift’...
Myspace SVP Tish Whitcraft and the Impact of Social Media on the Customer Experience
September 27 by CCW Digital EditorTish Whitcraft, Senior Vice President of Customer Experience and Operations for Myspace, sits down with former CCIQ editor Blake Landau before her keynote speech at the 11th Annual Call Center Week...