policies
Men's Wearhouse Customer Experience: 8 Things That Went Wrong
October 09 by Brian CantorThree months ago, a bad return experience left me poised to write an article entitled "Men’s Wearhouse: You’re Going To Hate The Way You’re Treated."
Creating a Customer Focused Culture
August 22 by CCW Digital EditorCIO of Acronis and IT specialist, Ed Benack talks at March's annual Customer Experience Summit about creating a customer friendly culture. His advice includes, "don't underestimate policies and proc...