Transformative customer experience and engagement
The customer journey has shifted. Consumers no longer follow linear paths toward purchasing a product. Instead their journeys wind across organizations’ myriad of digital channels and devices.
To improve engagement with your prospects and customers, ask yourself:
- Are your customers struggling to connect with you?
- Can you meet customers on the “right channel” at the “right time”?
- How well does your mobile app provide service and sales support to your customers?
- Would you like to reduce response time and improve customer satisfaction?
This free webinar with the experts at Oracle will cover key enterprise considerations, such as humanizing the digital experience, providing a mobile-first approach, and engaging with context.
Learn how cloud, in-app real-time communications (HD voice, HD video, screen share), contextual routing – can elevate customer experience.
By registering for this webinar you also get complimentary access to the CX Network LIVE: Customer Feedback & Satisfaction digital event.
Register here to attend the webinar