Watson Virtual Agent: Interact with your customers like never before

This FREE webinar was recorded on:
Wednesday, September 28, 2016
02:00 PM - 03:00 PM EDT
To continue viewing this content please fill out the form below and become a CCW Digital member.
Or if you're already a CCW Digital member, sign in below to download.
Become a member to Watch

By entering in your information and submitting the form, you give the sponsor permission to contact you regarding their product and you agree to our User Agreement, Privacy Policy, and Cookie Policy.

IBM Watson: a personalized, contextual digital assistant that can take action on your business and customer requests.

IBM Watson Virtual Agent is the premier cognitive customer engagement platform. It is an industry pre-trained Natural Language Understanding for cross industry customer service. With the use of IBM Watson’s new Conversation API, Watson Virtual Agent can understand customer service focused dialog across a range of complex requests. Additionally, the Conversation tooling and dashboard make it very easy to build a solution with little to no programming experience required.

Please join Watson Senior Offering Manager, Erik Didriksen, on September 21st at 2pm ET and learn:

  • The landscape of the customer experience space and how innovative technology is changing the way businesses interact with their customers
  • Use a guided experience to teach Watson nuances of natural language without writing a single line of code
  • Create a robust Virtual Agent that can listen, evaluate, and respond to customer inquiries


Erik Didriksen
Senior Offering Manager
Watson Virtual Agent