Turn innovation into impact with AI-powered service solutions. Modern CX Starts Here.
Audrey Steeves
Content Analyst Customer Management PracticeTuesday, September 9th
3:10 PM Analyst Coffee Chat and Q&A
Take a break from learning about the ins and outs of today’s digital experiences with CCW Digital Analysts Brooke and Audrey. In this casual, interactive session, we welcome all attendees to join with their camera on and discuss highlights from the day so far, share key learnings, and ask questions.
While this session is not required to receive the certificate, don’t miss out on this rare opportunity to connect with peers and industry leaders in a candid, informal environment.
If you’re not up to participate in the discussion, feel free to join just to listen in or contribute to the conversation via chat!
We’ll let the pace of conversation direct the session, but topic prompts include:
- How have you been designing or improving digital experiences?
- What are some of the most unexpected challenges of implementing AI tools?
- How have you seen your customer journeys change in recent years?
