Turn innovation into impact with AI-powered service solutions. Modern CX Starts Here.
Davit Baghdasaryan
CEO and Co-Founder Krisp
Davit Baghdasaryan is the CEO & Co-Founder of Krisp. Founded in 2017, Krisp is a leader in Real-Time Voice AI. Krisp’s flagship AI Noise Cancellation technology has been deployed on over 200M+ devices and processes 80B+ mins of conversations every day. Today, Krisp’s AI solutions range from Noise Cancellation, Accent Localization to Transcriptions and Meeting Summaries. Prior to Krisp, Davit was the Head of Product Security at Twilio and spent 15+ years in various engineering roles. Davit’s passionate about technology, startups, investing, AI, and space.
Tuesday, September 9th
1:30 PM Agent + AI = What Does the Future Look Like?
The future of contact centers isn’t AI versus agents—it’s both, working in tandem. In this session, CCW and Krisp CEO & Co-Founder Davit Baghdasaryan explore what that really looks like on the ground. This session will unpack how AI is reshaping agent roles, what tasks AI should own, and how to unlock better outcomes for customers, employees, and the business. Expect a candid take on what’s working, what’s not, and what it’ll take to build a future-ready workforce that’s powered by AI but centered on human expertise and experience.
