Turn innovation into impact with AI-powered service solutions. Modern CX Starts Here.
The speaker Joanna Palmer was part of the previous event. To review the most recent speakers list, click here.
Joanna Palmer
CX Client Principal, Contact Center RingCentral
Joanna Palmer is passionate about improving the customer and employee experience. She is a CX Client Principal at RingCentral, she partners with companies to re-imagine and improve their customer experience, ultimately driving value to their organizations. She has proven experience with many successful contact center and digital transformations. She has over 20 years of experience focused on Customer Experience including leadership roles in both IT and Customer Service. Most recently she led the contact center transformation for Scholastic.
