ChatGPT is an AI-powered chatbot that uses natural language processing to generate conversations based on user questions and prompts. The technology allows users to provide specific prompts and answers with in-depth insight on almost any topic. 

This is not your typical one-track chatbot — ChatGPT can respond with answers to legal questions, generate and explain code and even pass a final exam at the Wharton School. The technology has high caliber capabilities and its being considered an influential new tool akin to the iPhone and Google search.

Join the CCW Analyst team as they lead a ChatGPT crash course. They will discuss: 

• ChatGPT and CX
• An overview of how the technology works and what it's currently being used for
• Use cases for future implementation