Nuttaporn Tayananuphut

Head of Customer Experience LINE Thailand

CONFERENCE DAY ONE: TUESDAY 03 MARCH 2020

Tuesday, March 3rd, 2020

4:45 PM Effective Social Listening for Enhanced Customer Engagement

• Analysing the efficacy of customer communications and interactions on various social and marketing platforms
• How community collaboration can improve real-time complaints resolution and feedback management
• Gaining social insights to better understand the needs and interests of different customer groups

Check out the incredible speaker line-up to see who will be joining Nuttaporn.

Download The Latest Agenda