IBM ARTIFICIAL INTELLIGENCE SUMMIT

The pandemic triggered significant disruption to both the macro global economy and how individual businesses operate. The digital and self-services trends that powered us through this phase are here to stay. Simultaneously, customer expectations continue to reach new heights, and businesses struggle to achieve the customer experience their customers demand. Satisfaction doesn't guarantee loyalty, but when customers are unsatisfied, costly churn is inevitable. 

IBM’s Artificial Intelligence Summit seeks to equip you with knowledge, skills, and AI-powered tools to stay ahead of forthcoming disruption and deliver the customer experience demanded in the next normal.