In these consultative-style, benchmarking roundtables, attendees will benchmark with one another and workshop AI use cases for the customer experience. Take away a custom roadmap for your AI strategy.

1. What are your challenges in delivering excellent customer experiences?
2. What are you doing about those problems? 
3. What is your vision for self-service for your digital experience? 
4. What kind of data are you collecting on your customers, and what are you doing with that information? 
5. What would you like to learn more about, or what next steps would you want to take after this discussion?