Events
CCW Digital's conferences bring thousands of customer contact, customer experience, technology, marketing and operations professionals together for inspiring keynotes, actionable case studies, interactive discussions and unparalleled networking.
Top 5 Ways Great Customer Service Leaders Deliver Amazing Experiences (for Customers and Agents)
April 26 2018
02:00 PM - 03:00 PM EST
Using Authentication to Create a Killer Customer Experience
April 25 2018
02:00 PM - 03:00 PM EST
The Biggest Challenge To Agent Retention – The Gig Economy?
April 19 2018
02:00 PM - 03:00 PM EST
Taking CX to the Cloud: New Ways for Creating Exceptional Customer Experiences
March 15 2018
02:00 PM - 02:00 PM EST
5 Customer Analytics Mistakes You Can Overcome Right Now
February 14 2018
02:00 PM - 03:00 PM EST
What You Need to Know About Modern Multichannel Analytics
July 19 2017
02:00 PM - 03:00 PM EST
Watson Virtual Agent: Interact with your customers like never before
September 28 2016
02:00 PM - 03:00 PM EST
Speech Analytics: Best Practices & Pitfalls to Avoid
September 7 2016
01:00 PM - 02:00 PM EST
Microsoft Dynamics CRM Knowledge Management: How to Empower Your Service Team
June 8 2016
02:00 PM - 03:00 PM EST
Ready to Get Noticed? Selling the Value of the Contact Center Inside Your Organization
April 20 2016
01:00 PM - 02:00 PM EST
Ready to Get Noticed? Selling the Value of the Contact Center Inside Your Organization
April 20 2016
01:00 PM - 02:00 PM EST
