Events
CCW Digital's conferences bring thousands of customer contact, customer experience, technology, marketing and operations professionals together for inspiring keynotes, actionable case studies, interactive discussions and unparalleled networking.
Using Authentication to Create a Killer Customer Experience
April 25, 2018
02:00 PM - 03:00 PM EST
The Biggest Challenge To Agent Retention – The Gig Economy?
April 19, 2018
02:00 PM - 03:00 PM EST
How to Stop the CSat Nosedive with Chat
March 28, 2018
02:00 PM - 03:00 PM EST
Transformative customer experience and engagement
March 20, 2018
10:00 AM - 11:00 AM EST
Taking CX to the Cloud: New Ways for Creating Exceptional Customer Experiences
March 15, 2018
02:00 PM - 02:00 PM EST
5 Customer Analytics Mistakes You Can Overcome Right Now
February 14, 2018
02:00 PM - 03:00 PM EST
The State of Customer Experience 2018
January 02, 2018
02:00 PM - 02:00 PM EST
What You Need to Know About Modern Multichannel Analytics
July 19, 2017
02:00 PM - 03:00 PM EST
Watson Virtual Agent: Interact with your customers like never before
September 28, 2016
02:00 PM - 03:00 PM EST
Speech Analytics: Best Practices & Pitfalls to Avoid
September 07, 2016
01:00 PM - 02:00 PM EST
Microsoft Dynamics CRM Knowledge Management: How to Empower Your Service Team
June 08, 2016
02:00 PM - 03:00 PM EST
Ready to Get Noticed? Selling the Value of the Contact Center Inside Your Organization
April 20, 2016
01:00 PM - 02:00 PM EST
Ready to Get Noticed? Selling the Value of the Contact Center Inside Your Organization
April 20, 2016
01:00 PM - 02:00 PM EST
Get Serious About the Future of Enterprise Chat
January 28, 2016
12:00 PM - 01:00 PM EST
