Events
CCW Digital's conferences bring thousands of customer contact, customer experience, technology, marketing and operations professionals together for inspiring keynotes, actionable case studies, interactive discussions and unparalleled networking.
How to create a global digital platform to support a connected student community across 100 offices in 36 countries
June 14, 2018
12:00 PM - 01:00 PM EST
Supercharging Your Client Success Tech Stack Using Voice-of-Customer Data
June 5, 2018
02:00 PM - 03:00 PM EST
Top 5 Ways Great Customer Service Leaders Deliver Amazing Experiences (for Customers and Agents)
April 26, 2018
02:00 PM - 03:00 PM EST
Using Authentication to Create a Killer Customer Experience
April 25, 2018
02:00 PM - 03:00 PM EST
The Biggest Challenge To Agent Retention – The Gig Economy?
April 19, 2018
02:00 PM - 03:00 PM EST
Taking CX to the Cloud: New Ways for Creating Exceptional Customer Experiences
March 15, 2018
02:00 PM - 02:00 PM EST
5 Customer Analytics Mistakes You Can Overcome Right Now
February 14, 2018
02:00 PM - 03:00 PM EST
What You Need to Know About Modern Multichannel Analytics
July 19, 2017
02:00 PM - 03:00 PM EST
Watson Virtual Agent: Interact with your customers like never before
September 28, 2016
02:00 PM - 03:00 PM EST
Speech Analytics: Best Practices & Pitfalls to Avoid
September 7, 2016
01:00 PM - 02:00 PM EST
