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Events

CCW Digital's conferences bring thousands of customer contact, customer experience, technology, marketing and operations professionals together for inspiring keynotes, actionable case studies, interactive discussions and unparalleled networking.

How to Stop the CSat Nosedive with Chat

March 28, 2018
02:00 PM - 03:00 PM EST

Transformative customer experience and engagement

March 20, 2018
10:00 AM - 11:00 AM EST

5 Customer Analytics Mistakes You Can Overcome Right Now

February 14, 2018
02:00 PM - 03:00 PM EST

The State of Customer Experience 2018

January 02, 2018
02:00 PM - 02:00 PM EST

CCW Fall Online

September 26, 2017
12:00 PM - 03:00 PM EST

Speech Analytics: Best Practices & Pitfalls to Avoid

September 07, 2016
01:00 PM - 02:00 PM EST

Get Serious About the Future of Enterprise Chat

January 28, 2016
12:00 PM - 01:00 PM EST