Speakers


Chris Slaugh
Director of Support Operations
Cornerstone OnDemand
Brian Dick
Support Center QA Manager
Cornerstone OnDemand

Our Speakers


Carla Zuniga
Carla Zuniga
Senior Vice President
Allstate Insurance Company
Stuart Benzal
Stuart Benzal
VP, Omni Channel Customer Care
Hudson's Bay Company
Becky Ploeger
Becky Ploeger
Global Head of Reservations and Customer Care
Hilton
Fred Lee
Fred Lee
CTO
Cars.com
Erin McMillan
Erin McMillan
AVP – Customer Operations
Cox Automotive
Josue Berlanga
Josue Berlanga
Head of Care & Multichannel Sales
Philip Morris International
Colin Haupt
Colin Haupt
SVP, Employee Engagement
PURE Group of Insurance
David Garcia
David Garcia
Vice President of Guest Experience
Atlanta Hawks
Brett Frazer
Brett Frazer
Head of Customer Service
Sunbasket
Colin Crowley
Colin Crowley
VP, Customer Experience
Freshly Inc.