Jennifer Hanson

Senior Director, Target.com Guest Services & GiftCard Operations Target

Jennifer’s first career job was with Macy’s – where she helped to open the Mall of America location.  Though she moved from MN to Michigan and back, and held a few other jobs in finance and operations, the “retail bug” kept calling.   She joined Dayton-Hudson Corporation, now Target Corporation, in 1996 as a Credit and Collections Supervisor.   From this entry point she was promoted into leadership roles in credit, retail and service center operations.

In 2010, she was asked to build a team that would design the service center operation environment that would support the re-launch of Target.com.  Jennifer currently leads the guest service teams for all Target digital, mobile and GiftCard programs.  

When not at work, you can find Jennifer and Oliver, her husband of 20 years; on a lake, a hockey rink, ski hill or dance competition with their two children Emma and John.


When asked about her leadership style, she often shares a quote from Dwight D. Eisenhower.  "A sense of humor is part of the art of leadership, of getting along with people, of getting things done."

Check out the incredible speaker line-up to see who will be joining Jennifer.

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