Only 22% of customers today can choose how they engage with brands—by 2030, they’ll expect complete control. Discover the future of omnichannel CX and the technology reshaping customer interactions.

CX in 2030: Future of the Omnichannel Contact Center
May 20 | 12 PM ET

Jonathan Barouch

GM Zendesk for Contact Center

Jonathan is the GM of Zendesk for Contact Center, the complete, AI-powered contact center platform that helps you resolve customer issues faster, lower costs, and deliver better customer experiences.