Megan is Candy's Head of Customer Experience, bringing her expertise in managing support teams and building branded self-service experiences. Prior to joining Candy she worked for Freshly, developing community social support and reputation programs for the CX team. Geeking out over automated support experiences led Megan to receive her certification in Artificial Intelligence from MIT and was recognized by Google for building an e-commerce support bot for Facebook named Phoebe.

A born and raised Torontonian, Megan's a 3x half-marathoner and soon-to-be marathoner. Despite living in NYC for over a decade she's still a hardcore Leafs fan.