Etech Global Services is a leading provider of customer engagement solutions for many of the world’s most trusted brands. They trust Etech with their most precious assets – their customers. Why? Because Etech’s commitment to continuous improvement, next generation technology, and empowering people results in a solution that drives customer... Read More
FreeClimb engineers and operates highly-scalable, fault-tolerant contact center software by combining 30+ years of industry-leading telephony, advanced AI/ML, and expert business and IT support. Our flexible platform is proven to help businesses of all sizes deliver exceptional customer experiences, drive operational efficiency, and accelerate ROI. Our core solutions include adaptive... Read More
Insite Managed Solutions, LLC provides best-in-class contact center business management solutions to cross-industry clients across the globe. Founded in 2007, our passionate operations experts use unique and proprietary data-backed approaches to identify revenue and cost savings opportunities, optimize processes, and enhance the employee and customer journey. In short, we provide... Read More
Observe.AI: The AI platform built for modern contact centers Observe.AI, the AI platform for contact centers, enables companies to automate, analyze and act on every customer interaction. Built upon our leadership in conversation intelligence, our platform combines advanced capabilities such as Voice AI Agents, Real-time AI, Post-interaction AI, Summarization AI,... Read More
ONR specializes in CX benchmarking, helping you prioritize strategies that drive impact. Our insights power storytelling and strengthen customer relationships. CX Consulting – We integrate customer knowledge and data expertise to uncover opportunities, solve challenges, and create seamless, personalized experiences that foster loyalty and growth. CX Program Management – Our... Read More
The Trade Promotion Agency of Costa Rica (PROCOMER) fosters US-Costa Rica commerce by offering free of cost valuable connections between Costa Rica´s IT talent and companies seeking for high skilled resources supported by proven cost efficiencies. PROCOMER will help you setting boots on the ground by establishing the right IT... Read More
Businesses rely on TASKE to oversee their contact center activity in real-time and improve their customers’ experience. TASKE supports multiple enterprise and cloud contact center platforms to improve customer satisfaction and increase operational efficiency. With well over three decades of experience and a proven, robust, and affordable product offering, TASKE... Read More
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