CX Trends, Challenges & Opportunities
July 24 - 27, 2023 | 12PM ET
Why Attend
In 2023 there is no shortage of opportunity in the CX space. With a focus on digital and a need for innovation, brands are making major strides in delivering more exceptional, seamless and high quality experiences for customers. But these haven’t come easy — brands continue to struggle to meet customer demands as stakes progressively become higher.
This event will break down the leading trends, most persistent challenges and greatest opportunities for customer contact leaders. Join us for an inside look at the top pain points hindering major organizations and a comprehensive breakdown of the technologies and strategies leaders are implementing to address them.
Speakers will also cover the most important customer experience trends of the moment and share key opportunities to meet rising customer expectations and deliver exceptional support.
This event will break down the leading trends, most persistent challenges and greatest opportunities for customer contact leaders. Join us for an inside look at the top pain points hindering major organizations and a comprehensive breakdown of the technologies and strategies leaders are implementing to address them.
Speakers will also cover the most important customer experience trends of the moment and share key opportunities to meet rising customer expectations and deliver exceptional support.
Event Sponsors
CCW Digital Seminar Series
CCW Digital is excited to announce our newest learning opportunities through our Seminar Series across the various verticals within CX and UX.
The Series features an expert speaker faculty, topics covering all aspects of the customer journey, marketing tools to stay ahead of the competition, generative AI, ChatGPT and more. The Series format is driven by strategy sessions, research sessions and tech sessions for you to create your own experience and get the most out of this opportunity.
Join the thousands of annual attendees in 2023 to uncover the latest research-driven insights, trends and solutions to keep you ahead of your competition.
Become a CCW Digital Sponsor
Our vendor partners get exclusive access to our active 159,000 member community. Find out how CCW Digital can help you strengthen your brand, develop your thought leadership initiatives and build sales pipelines. Learn more and become a sponsor today.
