CCW Digital | Customer Experience Tips, Research & News, a division of IQPC
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CCW Digital is a cost-effective way to deliver your message, position yourself as a thought leader, and introduce new products, techniques and strategies to the market. It allows you to not only align your company with CCW Digital's wealth of relevant content and media, but also IQPC's Customer Management Practice's well recognized event brands.
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2019 Market Studies:
- March 26, 2019: Performance & Metrics
- August 12, 2019: Customer Experience
- November 4, 2019: Future of the Contact Center 2020
2019 Special Reports:
2019 Online Events:
- May 21 - 22, 2019: Performance & Metrics
- September 17 - 18, 2019: Customer Experience
- December 3 - 4, 2019: Future of the Contact Center 2020
CCW Digital Media Kit
- CCW Digital's Demographics
- CCW Digital's Analyst Directory
- Banner Advertising Opportunities, Rates & Sizes
- Sponsored Online Events & Market Studies
Upcoming Events
Customer Contact Week Vegas
June 24 - 28, 2019
The Mirage, Las Vegas, NV
CCW Excellence Awards
June 25, 2019
The Mirage, Las Vegas, NV
Design Thinking 2019
25 - 27 June, 2019
Rydges Sydney Central, Sydney, NSW
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Latest Webinars
4 Ways To Revitalize Phone Calls With Automation
2019-05-08
02:00 PM - 03:00 PM EST
Build, Grow and Scale an Excellent Contact Center Experience
2019-04-30
02:00 PM - 03:00 PM EST
Three Projects to Elevate Your Customer Service in 2019
2019-03-21
02:00 PM - 03:00 PM EST
Latest Online Events
Contact Centre Week ANZ Online
A 3-day online event with industry leaders sharing their case studies and thought leadership present...
CCW Online 2019: Contact Center Success In the Automation Age | May 21-22nd
Unravel the ultimate roadmap to lasting,unparalleled contact center success...
CCW Online: The Future of the Contact Center in 2019
The customer contact landscape changed greatly in 2018. Many organizations took tremendous strides t...
