Meet The Team
Brian Cantor
CCW Digital Director & Principal Analyst
brian.cantor@customermanagementpractice.com
Brian Cantor is the principal analyst for the IQPC Customer Management Practice. In his role, Brian leads all customer experience, contact center, technology and employee engagement research initiatives. Citing this proprietary research, Brian authors CMP’s executive and special report series.Brian additionally serves as managing editor... Learn More
Michael DeJager
Principal Analyst & Divisional Director
Michael.Dejager@customermanagementpractice.com
