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CCW Digital
535 Fifth Ave, Floor 8
New York, NY 10017
info@ccwdigital.com
1 800-882-8684

Sponsorship Inquiries
Simon Copcutt
Simon.Copcutt@customermanagementpractice.com
212-885-2771

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Brian Cantor
Brian.Cantor@customermanagementpractice.com
212-885-2684

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Upcoming Events

Contact Centre Agent Experience 2020

08 July, 2020
Time: 9:00 AM – 12:10 PM AEST

CXN Live: Contact Centers 2020

14 - 16 July, 2020

Customer Contact Week Malaysia

14 - 16 July, 2020
Online Event (11:00 AM SGT)

Modernizing Service Experiences With AI & Digital

07/21/2020 - 7/24/2020

Design Thinking July Digital Summit

July 21 - 22, 2020

Chief Experience Officer Exchange July

July 27 - 29, 2020

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Latest Webinars

Webinar: Reinventing Agent Enablement, This Time Backed By AI

2020-08-05
02:00 PM - 03:00 PM EST

Webinar: The Post-Pandemic Contact Center: What's Next For Remote Work & Digital Customer Engagement

2020-06-30
02:00 PM - 03:00 PM EST

With the rush to move agents home in response to COVID-19 coming to a close the new conversation is...

Webinar: The Post-Pandemic Contact Center: What's Next For Remote Work & Digital Customer Engagement

Webinar: “Extreme self-service” - Automation-first customer service strategies to prepare for a downturn

2020-06-24
02:00 PM - 03:00 PM EST

Digital transformation was already a top priority for contact centers, and recent events have height...

Webinar: “Extreme self-service” - Automation-first customer service strategies to prepare for a downturn

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