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CCW Digital
535 Fifth Ave, Floor 8
New York, NY 10017
info@ccwdigital.com
1 800-882-8684

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Simon Copcutt
Simon.Copcutt@customermanagementpractice.com
212-885-2771

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Brian.Cantor@customermanagementpractice.com
212-885-2684

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Upcoming Events

Future Of The Contact Center: A Forecast

01 - 04 December, 2020
Online Event

Intelligent Chatbot Virtual 2021

21 January, 2021
ONLINE EVENT

Strategic Planning for CX Operations

February 09, 2021
Online Event

CXN Live: Voice of the Customer 2021

16 - 17 February, 2021
Free Online Event

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Latest Webinars

Webinar - Connecting Customer Experiences and Employee Experiences: CX Innovation in 2021

2020-12-16
02:00 PM - 03:00 PM EST

You’re living through an unexpected and rapid shift in the way you serve customers. CX practic...

Webinar: Establishing Trust in Inbound Callers: Not All Greens are Created Equal

2020-12-09
02:00 PM - 03:00 PM EST

Delivering exceptional experience with AI in a heterogeneous contact center environment

2020-12-04
02:30 PM - 03:00 PM EST

Raise your hand if you have multiple overlapping (often competing) technology solutions in your call...

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