CCW Digital, a division of IQPC
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As the world's largest customer service online research hub, CCW Digital provides 159,000 members with the tools to optimize their customer contact operations. Through whitepapers, online events, webinars, and a variety of other media, we’re driving this year’s critical conversations on AI and automation, agent engagement, business continuity planning and more. By partnering with CCW Digital, you’ll increase brand awareness, position yourself as a thought leader, introduce your solution to the market, make executive connections, and generate new leads.
Based on your business goals, our analysts can help align your company with the right opportunity. Reach out to us at info@customermanagementpractice.com to discuss potential partnerships further.
Community Demographics
Sponsorship Opportunities
Special Report
Biweekly reports on hot topics like customer sentiment, journey mapping & bots, featuring insights from world-class executives and exclusive research.
Generates 200 – 250 Leads
Market Study
Released 5x a year, these studies present in-depth research from comprehensive surveys on what customers want & CX leaders need.
Generates 800 – 900 Leads
Webinar
Monthly webinars with C-level speakers discuss pivotal customer contact topics.
Generates 150 Leads
Online Event
Occurring 5x a year, these digital events explore each Market Study’s findings and offer next step solutions.
Generates 800-1000 Leads
How to Guides
Released periodically throughout the year, our How-To-Guides outline actionable initiatives for pressing customer contact and CX challenges.
Generates 150 Leads
View Our Media Kit
Current Partners
Interested in becoming a partner for both our CCW Digital & Live Events to maximize your investment and ROI? View the 2021 Business Opportunities Kit that includes:
Attendee demographics
Digital & Live event schedule
Sponsorship Opportunities
Partner testimonials
View the 2021 Business Opportunites Kit
Testimonials
“We find value in sponsoring CCW because of all the thought provoking content and great networking opportunities!” - LIVEVOX
“The value, growth, and innovation happening in customer support and customer experience is at an all-time high. CCW is the place to connect with industry leaders and learn about what is impacting the industry today.” - UJET
“CCW has an unprecedented handle on our industry. You’ll get a wealth of knowledge and connections for a lifetime.” - GENESYS
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