Join top industry leaders at CCW Emerging Technology Exchange to discuss building the contact centers of the future, which prioritize self-service capabilities, modernized infrastructure, and agent-enablement technologies.
Nina Edwards
Vice President of Emerging Technology & Innovation
Prudential
David Gise
SVP, Head of Hospitality & Amenities (Commercial/Residential)
RXR
Richard Wiedenbeck
Chief AI Officer
Ameritas
Kartik Misra
Vice President, Head, MarTech Product Management
Walmart
Gabriel Guerrero
Chief Information Officer
Hertz