“This year was my second consecutive CCW Executive Exchange conference, and they were again successful in adding a ton of value that was targeted at my organization’s goals and initiatives. It’s a fantastic forum for executives with contact centers, and should not be missed.”

“The sessions were excellent! Great networking with peers at my level. The most valuable piece of this was copying best practices that clearly worked in other businesses! Also the team at CCW were super helpful, friendly and responsive!”

“The format of the Executive Exchange worked very well for me! The one on one meetings with the vendors allowed me to target needed technologies and services and get more in depth information than I would at a regular trade show. The group sessions were informative and well organized.”

“What a great conference! I learned so much and connected with so many intelligent and helpful resources in similar roles as my own. It was time well spent and I thank you.”

“The CCW Exchange offered great visibility into the vast possibilities of opportunities to take my contact center to the next level. A perfect balance of technology and people focus to create a great customer experience through every customer touch-point. Amazing location too!”