Industry-Leading Speakers

Faisal Mushtaq
Faisal Mushtaq
Entrepreneur, Technology Executive, and Angel Investor
Health & Wellness Retail Leader
Vivek Goel
Vivek Goel
Chief AI Strategist
Wellness Connection
Seun Aiyese M.A.
Seun Aiyese M.A.
SVP, Consumer and Business Banking, Mortgage Banking, Investment Services and Contact Center
Affinity Federal Credit Union
Rahul Trivedi
Rahul Trivedi
Vice President, Intelligent Automation
TransUnion
Jerry Howe
Jerry Howe
Vice President, Marketplace Support
Turo
Domonique Brown
Domonique Brown
Head of Customer Experience
Liquid I.V.
Alex Genov
Alex Genov
Head of Marketing Insights and Customer Research
Zappos
Bala Maddali
Bala Maddali
Head of Conversational AI Channels, Product & Experience
Verizon
Nicole Kyle
Nicole Kyle
Managing Director, CMP Research
Customer Management Practice
Antoinette Staples Branch
Antoinette Staples Branch
Senior Director, Customer Insights & Success
McKesson
Luke Williams
Luke Williams
Senior Director, CX Measurement & Insight Strategy
Microsoft
Jeremy Malin
Jeremy Malin
Sr. Director Product Management, Digital Strategy and Customer Experience
Credit One Bank
Bobby Thompson
Bobby Thompson
Director of Operations
Beazer Homes
Patrick Neff
Patrick Neff
Principal Manager of Marketing & Digital Experience
Southeast Toyota Finance
Raj Sivasubramanian
Raj Sivasubramanian
Voice of the Customer Program Manager
Airbnb
Jack McCauley
Jack McCauley
Board Trustee at University of California, Berkeley, Co-founder and Engineer, Oculus VR
University of California, Berkeley
Brian Cantor
Brian Cantor
Managing Director, Digital
Customer Management Practice
Devin Poole
Devin Poole
Senior Product Marketing Manager – Service
Coveo
Didier Oliver
Didier Oliver
Solution Engineer – Platform
Coveo
Henry Hu
Henry Hu
Head of Conversational AI Consulting & Sales
Dashbot
Anant Singh
Anant Singh
Vice President, Global Sales
Sanas.ai

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