Seminar Series

The days of generic online events with random sessions focusing on high-level trends are over. Today’s customer contact leaders seek more specific, tailored, and tactical content. They seek real-life examples of how trends and technologies are shaping customer and employee experiences. They covet actual knowledge and expertise not simply about what is going on but how to take immediate and meaningful action.

With that in mind, CCW Digital is pleased to introduce its Certificate Seminar Series, in which attendees will engage in a day’s worth of deeply educational, topic-focused content and walk away not only with insight but a certificate to prove their dedication to continuous learning.

The certificate will be available to attendees who review all content from the series. They will have one week to review on-demand materials if not completed on the day of the event.

Seminar Series

Emerging Contact Center Technology

CX In 2030: Future Of The Omnichannel Contact Center

Modernizing Service Experiences With AI & Digital

Redefining Customer Contact: Trends, Challenges & Opportunities

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