Events
CCW Digital's conferences bring thousands of customer contact, customer experience, technology, marketing and operations professionals together for inspiring keynotes, actionable case studies, interactive discussions and unparalleled networking.
Webinar: Building Stakeholder Confidence: Reduce Risk and Optimize ROI Through Successful Proof of Concepts
December 12, 2024
02:00 PM - 03:00 PM EST
Webinar: Propelling Humans and Automated Systems to New Heights with Speech Analytics
December 11, 2024
02:00 PM - 03:00 PM EST
Webinar: Redefining Customer Experience with Agentic AI Platforms
November 20, 2024
02:00 PM - 03:00 PM EST
Webinar: Cracking the Code: The Secrets to a Seamless Customer Journey
October 30, 2024
02:00 PM - 03:00 PM EST
Webinar: Patient of One: The Secret To Creating Happy Patients and Staff in the Age of AI
October 23, 2024
02:00 PM - 03:00 PM EST
The Future of Agentless Experiences: Assurance of Chatbots and AI-led Agents
September 11, 2024
02:00 PM - 03:00 PM EST
Webinar: Charting the Future of CX: Insights and Strategies from Leading Reports
July 11, 2024
02:00 PM - 03:00 PM EST
Webinar: Hot Wins: How Thrasio Uses AI and Automation to Achieve Top 1 Percent Operational Excellence
June 18, 2024
02:00 PM - 03:00 PM EST
CX Talks: Is generative AI living up to the hype?
May 29, 2024
02:00 PM - 03:00 PM SGT
Webinar: Chatbot 101: Using Gen AI to Create Conversational Experiences that Customers Love
May 29, 2024
02:00 PM - 03:00 PM EST
Webinar: Rethinking AI: You’re Missing The Real Customer Engagement Opportunity
May 16, 2024
02:00 PM - 03:00 PM EST
Webinar: Call Branding Essentials: Canada’s Evolving Voice Channel
November 21, 2023
02:00 PM - 03:00 PM EST
Webinar: How to Meet Your Customer’s Expectations for Digital Self-Service
November 15, 2023
02:00 PM - 03:00 PM EST
The AI mantra for customer service in 2025
November 15, 2023
11:00 AM - 12:00 PM GMT
Webinar: 3 Keys To Transforming Customer Support With AI
October 25, 2023
02:00 PM - 03:00 PM EST
