Events
CCW Digital's conferences bring thousands of customer contact, customer experience, technology, marketing and operations professionals together for inspiring keynotes, actionable case studies, interactive discussions and unparalleled networking.
Get your CCW Digital Certificate with Webinar: From Insights to Actionability: Bridging the gap with Gen-AI in contact center intelligence
July 1 2025
02:00 PM - 03:00 PM EST
Why your AI won't work without Smart Data: Tips & Tricks to Augment the impact of your AI
June 17 2025
02:00 PM - 03:00 PM EST
Webinar: Building Stakeholder Confidence: Reduce Risk and Optimize ROI Through Successful Proof of Concepts
December 12 2024
02:00 PM - 03:00 PM EST
Webinar: Propelling Humans and Automated Systems to New Heights with Speech Analytics
December 11 2024
02:00 PM - 03:00 PM EST
Webinar: Redefining Customer Experience with Agentic AI Platforms
November 20 2024
02:00 PM - 03:00 PM EST
Webinar: Cracking the Code: The Secrets to a Seamless Customer Journey
October 30 2024
02:00 PM - 03:00 PM EST
Webinar: Patient of One: The Secret To Creating Happy Patients and Staff in the Age of AI
October 23 2024
02:00 PM - 03:00 PM EST
The Future of Agentless Experiences: Assurance of Chatbots and AI-led Agents
September 11 2024
02:00 PM - 03:00 PM EST
Webinar: Charting the Future of CX: Insights and Strategies from Leading Reports
July 11 2024
02:00 PM - 03:00 PM EST
Webinar: Hot Wins: How Thrasio Uses AI and Automation to Achieve Top 1 Percent Operational Excellence
June 18 2024
02:00 PM - 03:00 PM EST
Webinar: Chatbot 101: Using Gen AI to Create Conversational Experiences that Customers Love
May 29 2024
02:00 PM - 03:00 PM EST
Webinar: Rethinking AI: You’re Missing The Real Customer Engagement Opportunity
May 16 2024
02:00 PM - 03:00 PM EST
Webinar: Call Branding Essentials: Canada’s Evolving Voice Channel
November 21 2023
02:00 PM - 03:00 PM EST
Webinar: How to Meet Your Customer’s Expectations for Digital Self-Service
November 15 2023
02:00 PM - 03:00 PM EST
