Retired Managing Director
If you are responsible for leading a business function and optimizing the performance of people, then you are paying attention to the enormous impact that automation will have on your workplace and workforce. Machines and cognitive systems will change how work gets done AND how well it gets done. Machines are replacing many services jobs and cognitive systems are re-defining the capabilities of the knowledge worker. The compelling message: become an expert or get automated.
In this key note, Bob and Laci will offer insights on the transformation of the business climate over the last 20+ years, how today’s cognitive systems are facilitating the transformation of workers from information users to insights experts, how insights experts are expanding higher level cognition skills, and what you should be doing to leverage the coming together of technology (cognitive systems) and humans (insights experts) to maintain a relevant, high-performing workforce.
In today’s ultra-complex, high-speed, and digital business climate, knowledge workers who just curate content will be left behind, and therefore so will your business. In this collaborative discussion, we will share key practices, lessons learned, and snags to avoid for implementing a modern knowledge management experience -- transitioning workers from overwhelmed content curators to revered insights experts.