Kate Lee Butler
Vice President, Customer Engagement & Training
Main Conference Day 2
Wednesday, September 27th, 2017
More than half the world’s population engages with Associated Press’ content every day. Given the breadth of this reach, AP recognized the importance of equipping and training customers on how to maximize their return on investment, naturally leading to retention and success. Kate Lee Butler, AP’s first VP of Engagement, showcases her journey through the development and implementation of scaled yet localized training for customers to maximize value-add.