Alex Diedrich

Lead Insights & AI Solutions Specialist Sprinklr

Tuesday, December 10th

12:45 PM Using AI to Fully Understand the Voice of the Customer

Understanding the Voice of the Customer (VOC) is crucial for achieving business success. VOC insights drive improvements in customer experience, loyalty, sales growth, and overall customer perceptions. By leveraging AI-powered solutions, businesses can provide real-time consumer intelligence across various operations such as sales, marketing, and customer service. This empowers organizations to make informed decisions and gain a sustainable competitive advantage. Join us for an insightful session with Sprinklr to explore how AI can transform VOC into actionable insights.