Meet the Speakers

Speakers


Lei Han
Lei Han
Managing Director, Digital Experience Strategy
First Citizens Bank
Justin Michaud
Justin Michaud
Director of Customer Care
Life360
Fred Kleiman
Fred Kleiman
VP, Customer Service, Direct to Consumer
Tennis Channel
Alex Diedrich
Alex Diedrich
Lead Insights & AI Solutions Specialist
Sprinklr
Chris Arnold
Chris Arnold
VP Contact Center Strategy
ASAPP
Nupur Bhade Vilas
Nupur Bhade Vilas
Head of Product Marketing
Kustomer
Ayleen Pérez
Ayleen Pérez
Head of Customer Operations
Cruisebound
Jarrod Davis
Jarrod Davis
Product Marketing Manager
Cognigy
Alan Ranger
Alan Ranger
VP of Marketing
Cognigy
Brian Cantor
Brian Cantor
Director & Principal Analyst
CCW Digital
Brooke Lynch
Brooke Lynch
Senior Analyst & Staff Writer
Customer Management Practice
Audrey Steeves
Audrey Steeves
Content Analyst
Customer Management Practice